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Frequently Asked Questions
What makes Livin Leather jackets unique?
At Livin Leather, our jackets are defined by a combination of timeless style, superior craftsmanship, and high-quality materials. Each piece is designed to offer both comfort and durability, making it a perfect addition to any wardrobe.
Are Livin Leather jackets sustainable?
Yes, we are committed to sustainability. We use eco-friendly processes and ethically sourced materials to minimize our environmental footprint, ensuring our jackets are as kind to the planet as they are to your wardrobe.
How do I choose the right size?
We provide a detailed size chart on our website to help you find the perfect fit. If you need further assistance, our customer service team is always ready to help you with sizing and measurements.
Can I customize my Livin Leather jacket?
Currently, we offer a range of designs that cater to various styles and preferences. While we do not offer customizations, our diverse collection ensures you can find a jacket that suits your unique style.
What is your return and exchange policy?
We want you to be completely satisfied with your purchase. If for any reason you are not, we offer a hassle-free return and exchange policy within 14 days of purchase. Please refer to our Returns & Exchanges page for more details.
How do I care for my leather jacket?
To ensure the longevity of your Livin Leather jacket, we recommend following these care tips:
>Keep it dry and avoid exposing it to water.
>Use a leather conditioner regularly to maintain its suppleness.
>Store it in a cool, dry place away from direct sunlight.
>Avoid folding it to prevent creases.
Do you ship internationally?
Yes, we offer international shipping. Shipping rates and times may vary depending on your location.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on the carrier’s website.
How can I contact customer service?
Our customer service team is here to help you with any questions or concerns. You can reach us via email at support@livinleather.com or through our Contact Us page.
Do you offer any special promotions or discounts?
Yes, we frequently offer special promotions and discounts to our customers. To stay updated on our latest deals, sign up for our newsletter and follow us on our social media channels. You can also check our website’s Promotions page for current offers.